ΕλληνικαAll payments are securely, easily and safely processed via PayPal.
Please note,that you do not have to have a Paypal account to pay.You can follow the links to pay with your credit card without creating a Paypal account.
All payments must clear in full upon submitting your order, otherwise the order will be cancelled.
Here You can find interesting info about the process of your order. Shipping Info, Shop Policies, etc
PAYMENT
SHIPPING
Most Items are made to order when not in stock.
Most jewelry will be ready to ship in 1-5 working days. Please allow up to 7 days for special, custom made orders.
All items are shipped in beautiful and romantic packaging. If an item is being shipped directly as a gift to a friend or loved one, please let me know! I am happy to include a gift note AND a special gift wrapping if you’d like, please just leave this info for me with your order at the notes to seller box.
• Please be informed that you are responsible for all taxes and customs in your country.
DELIVERY
Delivery in Greece may take up to 4 working days but normally it is faster.
Delivery within the EU (registered mail) may take up to 1 -1,5 weeks.
Shipping in the USA and everywhere else in the world is via REGISTERED MAIL and delivery time is estimated to 1,5 -3 weeks. It can take less or more to arrive to you but I’m afraid I cannot accept responsibility for delays due to the postal service of your country!
DELAY?
Delivery times are estimates, not guarantees. In the unlikely event of a delayed delivery your patience is greatly appreciated.If your order is intended for a special occasion or festive event, please order well in advance.
If an item has been delayed in arrival, please let me know! No refunds or replacements will be made until six weeks of non-delivery from date of shipment has passed. This is because it can take up to six weeks for international orders to arrive at their destination due to customs. It might end up getting there safe and sound!
DAMAGED ITEMS
If an item, either domestic or international, arrive damaged, please contact me! I might ask you to send a photo and describe the condition of the item and I’ll be happy to re-send you the SAME item with free shipping this time.
Also, in the unlikely event I have made a mistake with your order, I accept to resend it of course but if the mistake is on your part (wrong address for example) then we’ll have to wait for the item to be returned to me before I can ship it again (and I’m afraid you will have to cover the shipping cost!) 🙁 SO BE CAREFUL!! ♥
REFUNDS
If you wish to return any it to me, I accept to refund you in full (except the shipping fees of course) as long as you return it in 5 working days from the day of receipt.
Please note that this does not apply for custom orders and sale items.
In these cases all sales are final.
In the rare occurrence that an incorrect item has been sent in error, I will accept the return and exchange it.
100% HANDMADE
Every handmade or hand crafted item especially the ones that are made of clay are more likely to differ a little bit with the ones in pictures. (tiny adjustments or tiny color changes) I do my very best to describe and picture my work as accurately as possible, however buying on line always involves the risk of receiving an item slightly different than you have imagined.
All my creations go through quality control before they are carefully packaged and sent to you.If however you receive an item that appears to be fautly or damaged, please contact me immediately to arrange for an exchange, repair or refund.
FULLY RESPONSIVE
If you have any additional questions about my work, please feel free to contact me as many times as you like, l enjoy the process of getting to know you better, not to mention how much your questions help me improve my customer service and my shop in general!
• Here are some tips to keep your handmade treasures in good condition for longer:
Avoid contact with perfumes, oils, creams etc. and make sure you keep them out of the sea or the shower.
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[process_steps][process_step title=”Idea” icon=”icon-lightbulb”]I get Ideas from everything around me. I’m trying to always carry around my litle notepad so I can write down my little thoughts that are born in random places![/process_step][process_step title=”Design” icon=”icon-star-half-full”]Once I am ready to start processing my ideas,I usually try different materials or color combinations to make sure that this new item will be as perfect as possible![/process_step][process_step title=”Development” icon=”icon-wrench”]And my favorite part begins!Almost every single item starts off as a colorless ball of clay ready to be sculpted and transformed to something original and..adorable♥[/process_step][process_step title=”Photographing” icon=”icon-camera”]Thanks to the fact I’ve studied graphic designing and photography,I’m trying my very best every time I photograph a new item. My goal is to picture it as good as possible,so you guys can get the whole idea of it,just like you would if you had it in front of you![/process_step][process_step title=”Packaging” icon=”icon-tag”]Once my idea has been made into a lovely piece of jewelry it’s now time to be all wrapped in lovely packaging and start its journey to get to someone of you! Can’t help but smile every single time this happens 🙂[/process_step][/process_steps]
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